Quality Improvement

Our key Quality Improvement (QI) initiatives include:


Through these key areas of quality improvement, we encourage general practices and Australian medical services to:

  1. Reflect and add clarity to their data and patterns of care
  2. Identify those patients with high priority needs & improve patient care
  3. Compare with other GP’s & national/international guidelines
  4. Research using a unique data source and contribute to cutting edge science
  5. Learn with input from world leading experts during local educational workshop

1. Reflect

We appreciate the overload associated with daily GP clinical practice – the pressures of consulting, demands of administration and accreditation. OPC is here to help to add in clarity to your clinical data – making it easier for you to interpret and act upon by showing you the gaps in your clinical data, where you could improve, which patients you need to prioritise and what you need to reflect on.

2. Identify

We allow you to easily and quickly identify patients for recall or questionnaire level review who may be undertreated, in need of review or potentially at risk. In the United Kingdom, this methodology has been shown to lead to a 20% reduction in exacerbations for asthma patients compared to control GP practices (not partaking in the service)

3. Compare

We present your clinical data clearly and succinctly based on clinical parameters that you set, in the context of your practice, guidelines and the needs of your patients. Data can be customised by a range of variables including patient demographics, diagnoses, prescribing patterns, pathology results and risk-factor levels.

4. Research

We are committed to bringing research to primary care by advocating for data generated from experience with routine medical care in electronic health records (e.g., clinical management in primary/secondary care databases) or national registries (e.g. birth or cancer registries). Ideally, evidence-based good clinical practice relies on a combination of clinical experience (both personal and published real-world data) and experimental (clinical) research implemented. In the UK, OPC has published over 70 papers from the Optimum Patient Care Research Database (OPCRD-UK).

We believe that clinical audit and research provides an opportunity to deliver evidence based and data driven educational programs that make a difference to clinical practice. Our educational programs amalgamate research findings from primary care with clinical practice to provide high quality education.

5. Learn

We host educational masterclasses that reward general practitioners with 40 category 1 continuing professional development (CPD) points per training session. The masterclasses cover chronic diseases such as allergies and asthma, and are designed to be as hassle free as possible; requiring one full-days attendance (free, including meals) and a short pre-disposing and follow-up activity for 40 CPD points. More information on upcoming events can be found here.